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Our Terms of Use

\ Your Use of Our Services

Learn about the terms and conditions that apply when accessing and using Vellox Group’s products and services.


This policy applies to all entities within our organization. Throughout this and all other organizational policies:
“We”, “us”, “our”, “the Company”, “Vellox group”, or “The Companies” refers collectively to:
FV Technologies Dakota Network Consulting Inc. (operating as “Complete Flight”) Avinet (trading as “Air Maestro”) Spidertracks
These entities are collectively known as the Vellox group. This policy, and all other organizational policies, apply to all operations, activities, employees, contractors, and stakeholders associated with any of the above-mentioned entities within the Vellox group.
Please read these terms of use (“terms of use”, “agreement”) carefully before using any of the following services operated by the Vellox group:
VelloxGroup.com FV CAD FV Map FV Dashboard FV Transport Scheduler Crew Login FV Crew FV Transport FV Pager FV Flight Operations Air Maestro Spidertracks Complete Flight
These services include websites, mobile applications, and any other related services provided by the Vellox group entities.
Conditions of Use
By using any of these services, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to leave these services accordingly. The Company only grants use and access of these services and its products to those who have accepted its terms.
By using any of these services that interact with the following products, you are also bound by their terms linked below:
HERE Maps – Terms of Service FV CAD, FV Map, FV Transport, FV Crew
Google Maps – Terms of Service Spidertracks maps FV Transport – only for turn-by-turn directions FV CAD & FV Map – versions older than 6.8.1.8, 6.9.0.3, & 6.9.1.0 Complete Flight – geocoding
Baron Weather Layers – Terms of Use Spidertracks FV Map
Skyvector – Terms of Service Spidertracks – aviation map layers
ESRI – Terms of Use Spidertracks Event Explorer maps Available for FV CAD Complete Flight – base map layers
Map Tiler – Terms and Conditions Complete Flight – hosting FAA charts
Aeris Weather – Terms of Service Complete Flight – map weather layers
Open Street Maps – Terms of Service Complete Flight – base map layer
Mailgun – Terms of Service Complete Flight – email sending from software
Twilio – Terms of Service Complete Flight – SMS from software
Privacy Policy
Before you continue using any of our services, we advise you to read our privacy policy regarding our user data collection. It will help you better understand our practices.
Intellectual Property
You agree that all materials, products, and services provided on these services are the property of The Company, its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute The Company’s intellectual property in any way, including electronic, digital, or new trademark registrations.
You grant The Company a royalty-free and non-exclusive license to display, use, copy, transmit, and broadcast the content you upload and publish, with the exception of PII or PHI. For issues regarding intellectual property claims, you should contact the Company in order to come to an agreement.
User Accounts
As a user of these services, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information. You are also responsible for all activities that occur under your account or password.
If you think there are any possible issues regarding the security of your account with any of these services, inform us immediately so we may address it accordingly.
We reserve all rights to terminate accounts and edit or remove content in our sole discretion.
Applicable Law
These terms and conditions shall be governed by and construed in accordance with the laws of the territory, province, country, or state where you are accessing our services, without regard to its conflict of law principles. However, if the laws of your location would deprive you of any mandatory consumer protections, those protections will apply to the extent required by applicable law. For users accessing our services from the United States, the laws of the State of Texas shall apply.
Disputes
Any dispute related in any way to your visit to these services or to products you purchase from us shall be arbitrated by state or federal court in Texas, and you consent to exclusive jurisdiction and venue of such courts.
Indemnification
You agree to indemnify The Company and its affiliates and hold The Company harmless against legal claims and demands that may arise from your use or misuse of our services. We reserve the right to select our own legal counsel.
Limitation on Liability
The Company is not liable for any damages that may occur to you as a result of your misuse of our services.
The Company reserves the right to edit, modify, and change this Agreement at any time. The most current version will always be available on our website through our Trust Center. This Agreement is an understanding between The Company and the user, and this supersedes and replaces all prior agreements regarding the use of any of these services.